FAQs

FAQs

FAQs

Support is available to anyone who has been affected by sexual violence at any time of their lives. Below is more information on the services our charity is funded to deliver:

Peterborough, Fenland, Huntingdonshire, Cambridge

  • Emotional support is available to survivors and their supporters aged 14 and above (all genders)
  • Advocacy support is available to survivors of all ages, all genders


Bedfordshire

  • Emotional support is available to survivors and their supporters aged 16 and above (all genders)
  • Counselling is available to survivors aged 5 to 16 (all genders)
  • Advocacy support is available to survivors of all ages, all genders

The charity is survivor-led and victim focused therefore there are some exceptions where we are unable to provide support. These include:

  • Survivors who are also perpetrators of a violent crime (including but not limited to sexual offences)
  • Survivors who are currently in prison
  • Survivors who are receiving inpatient care at a mental health facility

No. You can get support whether or not you choose to report now, later, or never.

We are an independent charity however if you choose to report, we can support you and advocate for you through the criminal justice process and liaise with police on your behalf (with your consent, except where safeguarding law applies).

All our services are free.

We are completely confidential and will only share information if you ask us to or if we believe someone is at serious risk of harm (safeguarding). If we ever do need to share your information due to a safeguarding concern we will always try to discuss with you first.

Emotional support – our trauma informed therapeutic service is delivered on a fortnightly basis for up to 8 session.

Advocacy – our ISVA/ChISVAs will support you through the whole criminal justice process.

Emotional support – sessions are delivered by telephone, email, text and via online video calls

Advocacy – sessions are delivered in person, by telephone, email, text and via online video calls

Yes – please tell us what you need.

Yes, we can arrange interpreters, BSL, text‑based contact or other adjustments. Let us know what works for you.

I have been supporting my daughter, where my daughter would share things and get upset I didn’t know how to handle it and working with Jenny has gave me the skills and confidence to support my daughter. I have been less stressed and I haven’t been panicked. Being able to talk to Jenny has made me feel like this is what happened and this is how I hold the space, and this is how I remain calm to support my daughter. The support helped me make sense of what happened. I most valued just having the time and the space to talk and discuss any issue around my daughter and also how I was feeling. I even thought Jenny was flexible with the times, she’d make an appointment for every two weeks and I stretched it to 4 weeks to ensure I had time to reflect and do things I needed at home. Jenny was flexible and it was really good. Its all excellent.”